Sales

Phone: 207.778.6153, option 2
Toll-Free: 888.389.3440 , option 2
email: sales@pbits.net
Fax: 866.656.7066

Our sales department is available Monday - Friday 10:00am - 5:00pm ET (excluding holidays)

Helpdesk

Phone: 207.778.6153, option 1, option 1 (customer number required)
Toll-Free: 888.389.3440 , option 1, option 1 (customer number required)
email: supoort@pbits.net
Fax: 866.656.7066

The Helpdesk's availability is based on your current support level.

PPI (Pay Per Incident), Business and Residential support is available Monday - Friday 9:00am - 5:00pm ET (excluding holidays).

Emergency "P1" and "P0" support is available 24/7/365 (Support Agreement required; see your support level for call back times)