November 20, 2008

Policies

Payment | Returns | Privacy | Shipping | Warranty

Payment Policy

Payment in full is required prior to accepting any order unless otherwise stated in this policy. Certified checks and all major credit cards (Visa, Master Card, Discover, American Express) are accepted as payment. For in-person transactions cash is an accepted form of payment; cash will not be an acceptable form of payment for online, mail order or telephone order transactions. Personal and business checks are accepted for payment from existing account with an established revolving credit line. Payment currency is assumed to be in US Dollars (USD) unless otherwise noted on the sales order.

A “Credit Card Form” must be on file for end-users/customers who wish to use a credit card or other bankcard. This form provides ongoing authorization for processing future orders as described on the credit card form. The form’s terms and conditions apply. An on-file Credit Card Form may not be required for in-person transactions, at any pBITS or Berry Mountain Enterprises, LLC office location, where card is present and swiped. Valid photo IDs are required for swiped credit card transactions.

Personal and/or business checks returned for lack of payment will be subject to a returned check fee of $25.00. The original payment balance will be due payable and may be subject to finance charges as well as any and all reasonable collection costs associated with collecting payment. A grace period of ten business days will be allowed for presenting an alternate form of payment before submitting the check to a collection agent/taking legal action.

Account Terms

Established end-user/customer accounts will have an account term code assigned to the account. Account terms may alter the default payment policy terms and conditions, when expressly stated as such.

Terms code 1-9: The end-user/customer account is a house charge account with a revolving line of credit. Payment is due based on your credit agreement and may be subject to finance charges.

Terms code B: On order, a 65% payment deposit is required. The 65% deposit is calculated on the final order cost, including known shipping charges and taxes. The remaining balance, including any additional shipping charges, travel charges and fuel surcharges, will be due payable on installation. Terms code L: An outside leasing company will make payment, on end-user/customer’s behalf. End-user/customer’s payment schedule as well as the payment terms and conditions will follow the outside leasing company’s policy and contract.

Terms code Z: A bankcard is on file and will be charged for all orders according to the Credit Card Form’s terms and conditions. This will be an automatic charge, to the primary card, at the time of order. Should the primary card be declined and a secondary card is listed, the secondary card will be charged. Monthly support payments, monthly DSL payments and other monthly installment payments will be paid, automatically, on or before the 15th of the month.